GP Network Debacle Due to Fibre Cable Cut

Grameenphone (GP) users reported disrupted services in some places of the country on Thursday.

Many people posted on social media platforms saying that they faced difficulty in making phone calls and sending SMSs.

"We sincerely apologize for the temporary problem which happened due to the fiber cable cut. Our team is working with utmost importance to solve the issue quickly," said GP Head of Communications Khairul Basher.

Another official of the mobile operator said, "Fibre cables were cut at 3 places in Tangail and Sirajganj during road reparation works at 11.45 am. We are trying to fix it as soon as possible." 

In June last year, BTRC imposed an indefinite suspension on the SIM card sale of GP for the operator's failure to provide quality service.

Following regulatory approval in September, Grameenphone was allowed to sell SIM cards against its suspended unused numbers.

However, after allowing GP to sell unused but pre-approved SIM, BTRC backtracked on its decision in November. The telecom regulator barred the country's leading telecom operator from recycling old SIM cards, on top of selling new ones. 

On 3 January this year, the government lifted the ban on GP SIM card sales.