Edotco Bangladesh Receives Prestigious ISO 9001:2015 Accreditation

edotco Bangladesh, the leading regional integrated telecommunications infrastructure services company, has been awarded the prestigious ISO 9001:2015 accreditation. by the International Organization for Standardization (ISO) for its development, operation and, maintenance of telecommunications infrastructure. The certificate is a true testament to edotco Bangladesh’s continuous drive in advancing the telecommunication industry towards ensuring improved network connectivity across the nation.

The guided ISO implementation and documentation process begin in early February this year despite the challenges around COVID-19 restrictions. By November, the organization was ready and subsequently received certification once completing the thorough audit and assessment processes. This certification confirms that the organization conforms to internationally recognized standards and will continue to be guided by the mechanisms in place to ensure operational and customer service excellence, driven by a robust process approach, evidence-based decision-making and continuous improvement throughout the whole organization.

Upon receiving the certificate, Ricky Steyn, Country Managing Director of edocto Bangladesh,'' This accreditation by ISO is a prestigious recognition for us and a credible assurance to our customers that at edotco Bangladesh we strive for customer’s satisfaction by ensuring we implement and maintain the highest levels of service and quality for all our products and services. While this is a recognition of our operational excellence in meeting the demand for advancing the technology for 5G, we are committed to continuously improving by tying up with local partners and implementing new services and solutions. As a nation-building partner, edotco Bangladesh echoes the Government’s clear vision to build a Digital Bangladesh, and with rapid progression, we will continue to play a vital role in the nation’s digital transformation.''

''Most importantly, this recognition is a clear testament of the team’s commitment towards incremental improvement and sustainability which will be one of the key differentiators for us in this new competitive landscape in Bangladesh Towerco Industry,'' he added.

ISO 9001 is one of ISO’s best-known standards defining the criteria for meeting a number of quality management principles. 2015 is the fifth edition of ISO 9001, launched in September of the year.  ISO helps businesses and organizations become more efficient and improve customer satisfaction.

edotco Bangladesh currently owns and operates over 11,000 telecom towers throughout Bangladesh and over 31,820 towers across the 8 (eight) countries in which they have a presence. The company has been investing and innovating since its commencement to ensure sustainable and sharable infrastructure is in place to enable seamless connectivity.